Our editorial team receives no direct compensation from advertisers, and our content is thoroughly fact-checked to ensure accuracy. I'm pleased because of transparency regarding the entire booking process. I supose if it was locked up behind a gate or in a garage, but then you just call the cops and report it stolen and give them the location. There was literally nothing available from any of the main rental car companies. Related: Here's how to rent an electric car (Screenshot courtesy of Turo) The company allows you to rent regular consumers' cars when they aren't using them. How to never pay full price for a rental car, Everything you need to know about traveling to Hawaii while fully vaccinated, From sold out to $700-plus daily rates, where the car rental shortage is worse than you think, Many credit cards offer rental car coverage, Traveling between Hawaiian Islands during COVID-19, resorting to renting U-Haul trucks and vans, what you need to know prior to visiting Hawaii here, Do Not Sell or Share My Personal Information. I thought I'd give it a try. You take beginning trip pics and end of trip pics to show mileage and gas as well as the condition of the car. How much a protection plan costs depends on the plan you choose The more a plan costs, the less you're respons. . In order to sign up for car sharing, create a Turo account by simply signing in to your Facebook or email account. Turo Review: The Most Affordable Way to Rent a Car in Canada? - MapleMoney I love Turo. Turo Car Insurance: How Does it Work? | The Zebra We attempt to partner with many of the companies on our site. So my wife texted me that w needed to go. We'll run a soft credit check to find special offers, but it wont affect your credit score. St first I was a bit skeptical having never heard or used Turo, but it was easier than expected. While on the phone with Turo for nearly two hours trying to resolve the issue, I also discovered that according to the VIN number of the vehicle I was sitting in, it was NOT AWD as was stated in the listing. Live chat is also available at https://help.turo.com/. It was a 2010 Toyota that ran fine, had fantastic A/C, and plenty of included miles. Before joining the team, she worked for nearly three years as a licensed producer writing auto, property, umbrella and earthquake policies. Of course, you never know how good an individual owner may be. Thank you. Hopefully, you will have a great owner like I did to make it smooth no matter how many obstacles in the road you may find. I signed up for a car and got a discount because I did it far in advance of my trip. Follow along with the video below to see how to install our site as a web app on your home screen. Derek (Shamsulh's associate) picked us up outside of baggage claim within 10 minutes. She really saved us!!! I started my search for a rental car for Maui in June -- more than a month before my trip. Miraculously, the backpack - no iPad or headphones and $1,000 missing - was returned to the police station and shipped to us. Turo Car Rental Review: Everything You Need to Know - Travel The prices are absolutely fair, perhaps slightly better than competitors. For a better experience, please enable JavaScript in your browser before proceeding. Renting a car in Hawaii with Turo during rental 'apocalypse' Most people using this software would abandon the rental. Second trip we picked up the car from the car owners place also right by the airport and dropped off at the turo lot by LAX. When owners decline Turo's insurance coverage, they are considered a Commercial Host. Thank you. Compare trusted real estate agents all in one place. After some hassle, I finally got the right supervisor and he fixed the problem. Me (7/15/2021, 8:01:42 AM): Ok, sounds good" Fortunately, another local host offered us immediate availability and we were on our way. It was a pleasure renting Adams Explorer. While coverage through Turo doesn't replace a personal car insurance policy, it may provide a little extra financial protection for hosts renting their vehicles and guests driving those cars through Turo. I was lucky that my first experience was great and now I rent cars from only one person who has multiple vehicles. Its so easy! Somehow, either Turo's fault, my error or the car owner's error the pick up time was put down as 3AM instead of 3PM. This website uses a security service to protect itself from online attacks. So I changed the time - 12 HOURS LESS TIME - and Turo said that I changed the contract so they charged me $81 for 12 hours of less time. Turo, formerly Relay Rides, is a peer-to-peer car sharing company that started in San Francisco, California in 2009. El Cerrito, CA, Karen Mellman-Smith We do not include the universe of companies or financial offers that may be available to you. Overall, I can recommend the service, though there are definitely some growing pains you should be aware of before you go this route on your next trip. Turo offers three different types of car insurance options (protection plans) for guests in Canada: Each option offers varying levels of coverage, but guests should note that all of the protection plans come with $2,000,000 in third-party liability coverage. Amelia Buckley is an insurance editor, covering auto, home and life insurance. First time using Turo and so glad I went with Shamsulh's vehicle. Hi everyone, plan to use the Turo for the first time for my next trip. I rented my car on TURO and the guest left the car 1 hour from my location with significant damage to the front bumper. June Sham is a former insurance writer for Bankrate. Not available for all vehicles . The deductible that the host pays is tied to the percentage of the trip cost the host retains as profit. AutoSlash scours the web for coupon codes and applies your memberships so that you get the best rate possible. This plan costs 15 percent of your rental rate. All of our content is authored by Minimum protection & rental damages. Help please! : r/turo - Reddit Money market accounts are similar to savings accounts, but offer some checking features as well. "S.E.F. This was our first time using the app and we were very leary of how it worked. You may be able to sue the renter for that, but good luck. We let it air out on a nice day but the stank didn't go away. Ive been thinking of renting my 2017 Model X on TURO so this is good info. Home insurance doesn't have to be a hassle. In addition to rental fees, buyers may be charged fees for additional miles, parking tickets, and cleaning fees. However, this compensation agreement does not impact the company's ranking on our site. Philadelphia, PA, Leandro Gonzalez The quality is consistent, meanwhile the choices are linear and depends on individual preference. Improve earnings, maximize rewards and track progress toward dream trips. We are an independent, advertising-supported comparison service. It is listed on the certificate of insurance for your Auto. Let us know by leaving a review below. TURO just called me today to let me know that they can't prove the incident was done during the rental period, and if the guest doesn't accept the claim they will not pay it. I assume it's safe to just decline Turo protection plan in this case, any thoughts? Turo states that drivers can save up to 35% on the cost of a rental vehicle with its services. About an hour into my 2.5 hour drive, I began to notice a few minor mechanical issues. with the insureds business as stated in the Certificate; (3) the insurer shall not be liable for loss or damage to any automobile, which is owned or licensed in the name of any person insured by this, endorsement or any person residing in the same dwelling premises as, that person or to an automobile which is owned or leased by the, employer of these persons, or to a Customers Automobile as, defined in 8(b) of the General Provisions, Definitions and Exclusions. We chose to have the car dropped off to us for just an extra $40 which also included them picking it up. He dropped the car off at the airport where we met. Also, know that some airports and other localities may not like you using their property to pick up your rental. He sent his daughter to the airport, right outside baggage claim so I didn't need to get a shuttle to rental companies a couple miles away, and his daughter took an Uber home. I had to contact support for an issue and they were extremely responsive. buying insurance from a major rental car company. 2. 2. When it comes to insurance Turo has a variety of coverage and protection plan options for both car owners and guests. All you need to know about Turo Go | Turo The website displays a range that could cater to any consumer, spanning between the average commuter automobile and towards the luxury, performance and/or exotic ranked class. In addition, it provides free educational resources to help drivers learn about ways to be more eco-friendly in their driving habits. Your actual offer from an advertiser may be different from the offer on this advertisement. I rented a Tesla Model S from a Tesla owner. The only thing that I don't like is there is not enough notice and dissemination of policy changes! Many credit cards offer rental car coverage, but Turo is not a traditional car rental company. My owner, ANIL, in Honolulu, was exceptional. This site does not include all credit card companies or all available credit card offers. If you choose this option, you'll miss out on all the additional benefits of a Turo protection planbut you'll be able to take home up to 92.5% of . All rights reserved. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Both the website and iPhone app were easy to use and Turo had a large selection of vehicles available. There are several actions that could trigger this block, including submitting a certain word or phrase, SQL command, or malformed data. Turo Review: What To Know About the Car-Sharing App We could see my iPad move down the freeway in LA. Also, because I was somewhat prepared for it, and my vehicle owner was fine, this is not a complaint against him. For us, Turo was a terrible customer experience and just too darn expensive for what we got. You have money questions. when picking up from an airport location things move pretty quickly and there wasn't much time to understand and go through the process - which I could foresee causing problems. Therefore, this compensation may impact how, where and in what order products appear within listing categories, except where prohibited by law for our mortgage, home equity and other home lending products. I needed another reservation and Ron made all the arrangements and called me. Here are the Turo car protection plans for hosts available: Guests who rent a car through Turo's platform can also participate in separate vehicle protection plans. The greater the percentage, the higher the deductible the host will pay. You have already rented somewhere else. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Turo provides a standard protection plan for car owners that share their vehicles on the platform. What to Know About Turo Car Rental Insurance - AutoSlash Flexible delivery services Whether you want to pick up a vehicle in your hometown or deliver it to your vacation property, you can make travelling easier by using Turo. My only two search restrictions when looking for a vehicle was AWD and the search area. Road trip from SF to Las Vegas & renting model Y on Turo, Recent Turo rental of a 2020 MX Long Range Plus. It was time to bite the bullet on price, though. Oftentiimes credit card insurance wont cover specific cars. This plan allows hosts to earn 75% of the trip price and receive the coverage summarized below. Ft. Washington, MD, 808 Girl (It could not be driven to the nearest supercharger). Palmer, AK, Steve Rocks That was a lie!! Ask AutoSlash for a Quote on a Cheap Car Rental. That included a rate of $200 a day, $129 for insurance ($32.40 a day), a $15 "trip fee," a $25 "delivery fee" and $6.02 in sales tax. The car was a luxury vehicle and was cheaper then any traditional rental co . None of the guest plans cover mechanical or interior damage. The 1st day of our travel, our initial host messaged me that his previous renters cracked his windshield. $84,031 - 9 cars. I've always wanted to drive a Tesla and see how feasible it would be to have one of my own. THEY INCLUDE AN AGREEMENT TO ARBITRATE (UNLESS YOU OPT OUT). There are also the following fees: It should also be noted that payment information, including debit card and credit card payments, is made through the Turo app or website, not the rental host. Tesla said the impact damaged the alignment and strongly recommended a re-alignment..another $200. I contacted her friend to hear about her experience and decided to give Turo a try! How often is it you can choose the exact ride you wane instead of a category or even choose a reasonable pickup and drop off date. Read through any Turo forum and that's the biggest gripe. : I DO NOT SMOKE, DRINK OR ENGAGE IN ANY CONDUCT WHICH CAN HARM MY CHILD SO THE ACCUSATIONS WERE DEMEANING AND AN ASSASINATON OF CHARACTER. Consider becoming a Supporting Member of Tesla Motors Club. When the car owner drops off the car they take photos and then before you drive it you also take and upload photos and the same at the end. After 40 minutes we reached out to the host and after another ten minutes they said to leave the keys in the mail slot. Even with your credit cards, be super careful and read the fine print. I went back an hour later and the people who assisted me said they didnt see it. Buy Collision Insurance For Less Than What Youll Pay at the Rental Counter. Availability in 300+ Airports and 4,500+ Cities. You can use it to borrow for other financial goals. Filing a claim with Turo can be done online through the company's website, by emailing claims@turo.agency or calling customer service at 415-508-0283. The morning of drop off, the owner texted that he knew that I wanted CURBSIDE (as was agreed upon and confirmed!) If you need a vehicle, look at all options before making a decision. Weve covered the full run-down of what you need to know prior to visiting Hawaii here. You are using an out of date browser. Steven offered to pick me up there instead (ironic considering some people are resorting to renting U-Haul trucks and vans during the car rental shortage). Vehicle protection for hosts. Have you used Turo? Renting out your Tesla on Turo is a bad idea, did the math.. New York, NY, wendy reategui This individual was/is totally unhinged and apparently, mentally unstable. Just as you would when you rent a car with other rental car companies, before you complete your booking, you have to choose which protection plan you want for your trip. Sincerely, Munds Park, AZ, Chris Frazier Here is the transcript of the chat I had with them: "Me (7/15/2021, 7:57:23 AM): I saw my coverage includes for rental car or non-owned vehicles, just to confirm if this applies if I rent a car from car sharing platform such as Turo, Me (7/15/2021, 7:58:23 AM): Can you please also let me know where I can find the condition of this coverage. My experience with Turo was really good. Liability insurance is provided under a policy issued to Turo by Travelers Excess and Surplus Lines Company. Check here before booking an award fare. Depending on the trip type and other factors, guests may be able to opt out of one of the three plans available to them, although this does mean that the entire cost of any incident may be their full financial responsibility. While we seek to provide a wide range of offers, we do not include every product or service that may be available. Please view our advertising policy page for more information. You are 100% on your own. It went through, but the Host said I must send $250 dollars security deposit to hold vehicle. When we searched options in Los Angeles, we saw anything from a 2012 Kia Soul for $20 a . This was all found on a vehicle that was supposed to be AWD but was in fact front wheel drive only. They are fast when it comes to claims, which I have had to use twice. The wild shortage of rental cars means that Turo is a great alternative for consumers at least where it's currently available. All of the renters Ive worked with have been great and so has Turo as a company. The plan provides up to $2,000,000 in third-party liability protection as well as physical damage coverage.*. I highly recommend Turo, and I have told my family and friends. The process was easy there was no deposit and no credit card needed just my bank card. Call your agent to see if your current insurance plan will cover you for a Turo rental and how much coverage you will have. I feel the peer to peer platform is professional when using Turo. I did Turo once. Some of the comments above worry me but time will tell. | Ashville, OH, ANNA Christina They will abandoned your totalled vehicle and stick you with the bill after months of getting nowhere. Your insurance will typically extend to a rental but only if the rental is of a similar value (damaged value) to your personal vehicle. After a brief inspection, the mechanic came back to let me know he would not be able to mount tires on the vehicle due to the mechanical condition and concern for liability and stated that the vehicle is not safe or road worthy. Something to consider. I also complained to Turo many times how I deserve to leave the seller a review. Savannah, GA, Nick Basiaga Then promised to cover my tolls for the inconvenience, which he didn't. Turo is 100% total scam. From this incident to another incident of a guest that damage my string wheel I have lost more money on this platform than I made. We provide up-to-date, reliable market information to help you make confident decisions. We ended up renting two beach chairs and an umbrella from them which came in handy. Some of these reasons are: Fantastic value Drivers that use Turo get access to some of the best vehicles at some of the lowest prices. As my familiarity grows with Turo, I now have a few owners who I frequent and this is refreshing to further elimate potential stress. The price, the convenience, the process and the choice.
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